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7.00 dollar movies that dont even play!! Or just stop play

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All of the movies I have ever gotten skip to a point where they ruin the whole film especially at any good parts

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I cancelled my membership with them because not only do they have horrible customer service, their movies were never delivered in a timely fashion, sometimes taking days before they would ship the next movie. I always returned all my movies and now that I cancelled, suddenly they charge me for 2 movies unreturned. All my movies were returned, I'm guessing their processes are so inefficient that they probably couldn't match the returned movies to... Read more

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I ordered something from the Blockbuster site last week, and i definitely clicked new. What i received is not new and is missing the online pass. I phoned to see if i could get what i actually paid for sent to me, and they just said the game itself is new - just the packing is not. They said I'd have to send it back and then order again from the site, and they can't guarantee that it won't happen again. How can they get away it? It doesn't seem... Read more

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Bought A Better Way To Die for $7.00 from the ONLINE Blockbuster. Was shipped in a timely manner. Received Finding Forester (Already have that movie). Called to find out how to get what I wanted. You guessed it, they do not HAVE A better Way To Die!!!!! So now I have to send back Finding Forester at my own Expense. So now I have to go to the Post Office, buy an appropriate envelope, pay for postage and HOPE that they will own up to receiving the... Read more

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Made out my movie list with Blockbuster. The first movie they sent me was not right, no big deal, I thought maybe I did something wrong. Second movie, not even on my list. I called and they told me they didn't have the first movie on my list so they just sent me a movie. I asked well if you didn't have my #1 pick why didn't you guys send out my #2 pick? That is when i found out they don't have enough movies for all the accounts if everyone... Read more

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I have been waiting 3 months for a movie,any movie out of my *** of 19. they keep saying we are processing your next title ,and that takes 3 months? but faithfully every month they pull money from my account,for what!!!??? they need a better system.*** they need someone to respond to complaints.netflix just might have got a new customer.blockbuster on line sucks don't waste your time or money.they don't even have a supervisor to help just a... Read more

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They say they ship available titles within 24 hours of receipt of your returns but the truth is more like 1 week. What happened? This is false advertising. When you try to contact them online the page gets stuck "submitting" until you give up. How can they get away with this kind of customer service? When you call they make you wait on hold after jumping thru hoops just to tell you to add more titles even if 10 are available to be shipped... Read more

Was this review helpful? 2 1

Six months ago I cancelled my Blockbuster account online. For the last 5 months they have continued to bill my debit card for a total over 100.00. I have called them multiple times to have this resolved. They will not issue a refund and I had to have a nice long fight with customer service to even confirm my account was cancelled even after all of this. They are thieves and when I stated that to them they couldn't even argue it,just a mousy... Read more

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Like some many other complaints here, I have the same. Blockbuster started out fine and now I don't even get one disc a month. This service is a waste a time and a rip off. If you need discs by mail go with Netflix. Dish must be under funding them or getting ready to phase out the movie service. They also say you can stream movies but they don't tell you that service is an additional cost. This is totally false advertisement. They should... Read more

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