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Blockbuster

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41 complaints

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Blockbuster social reviews and reports. Join community by posting your own comments or complaints.

Blockbuster, Inc. is an international company providing in-home entertainment. It is the largest video rental chain in the world. The company greatly appreciates its loyal customers and offers different loyalty programs such as in-store rental subscription program Blockbuster Movie Pass, rental subscription program Blockbuster game Pass and many other bonuses and discounts for regulars. Besides, the company made it possible to rent DVDs on-line and get them delivered directly to the door of the customer.

In addition to rental services, Blockbuster sells DVDs and DVD gift cards. Blockbuster has a huge selection of more than 75,000 titles ranging from video archives to the latest flicks. Please try to contact Blockbuster Customer Service directly prior to posting any complaints on this site.

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Blockbuster Reviews

Anonymous
Blockbuster 23mile new baltimore michigan

Customer service@ this store is good besides the manager Jon Kage who has the worst attitude towards helping customers. Half of the movies don't tell what they are on the back....

#290732
Jan 20, 2012
27

Realdeal...
Blockbuster Wont Redeem Gift Cards!

My girlfriend last Christmas bought me a Gift Card to purchase new movies from Blockbuster, which they sold her without any warning. I went to use them in March, 2011 and they told...

#283985
Dec 25, 2011
116

JackCity...
Blockbuster Video - *** Store Mgr

Go to my local Blockbuster ask about a film released from 2006. Woman (Store Mgr) told me we dont have that title yet, its too new. TOO NEW!? its December of 2011, you dont have a ...

#278947
Dec 03, 2011
176

Anonymous
Blockbuster DVD shipping

Started a Blockbuster free trial period. Blockbuster has a Dallas shipping center. I live in Dallas. Blockbuster shipping sucks. 1 DVD per week is all they can ship. Netflix s...

#266150
Oct 05, 2011
230

Deekirk
Blockbuster Company and the manager at Citrus Heights "Tiffanne"

copy of what was sent to Blockbuter-------> Hello,I have been a Blockbuster member for over 13 years, and I have hung in there through all the changes but, I can no longer be a ...

#265650
Oct 02, 2011
142

PAllen727
Blockbuster - Rented Damaged DVD. With no way to flag or complain

The DVD i rented was damaged. About ten minutes into the movie it started to skip. I cleaned the DVD with cleaner and a dvd cleaning device. It helped a little bit, but ten minu...

#259980
Sep 05, 2011
224

Anonymous
Attorney general complaint about Blockbuster gift card in mo. yields no satisfaction

I am part of probably thousands of consumers who got a gift card for Christmas in 2010 and was put off at the stores because of legal issues "the clerks" told me. Well, as far as ...

#257896
Aug 25, 2011
434

Anonymous
Blockbuster Scammed us all!

Giftcards are all a scam. Why not use the universal giftcard.....a $1,$2, $5, $10, $20, $50 or $100 dollar bill. (hopefully that will be good for awhile longer than a Blockbuster...

#239347
May 24, 2011
372

Anonymous
Blockbuster - Stealing is legal to these folks

Blockbuster was purchased by Dish Network. Several weeks ago, I purchased a Blockbuster gift card from blockbuster, only to try and use it a few weeks later upon which I was told, ...

#231622
Apr 10, 2011
1146

Anonymous
Blockbuster - Stealing is legal it seems

Blockbuster was purchased by Dish Network. Several weeks ago, I purchased a Blockbuster gift card from blockbuster, only to try and use it a few weeks later upon which I was told, ...

#231621
Apr 10, 2011
263

Pearl1234
Blockbuster machine

The blockbuster machine was taken out of the walton big m in walton, new york 13856 on delaware street. the people of walton want it back because it made it nice to rent movies in ...

#231529
Apr 09, 2011
14

YouMe
Blockbuster - Scratched discs

Before you rent, you need to know that the blockbuster express kiosks have a systematic problem that's damaging their disks. Last weekend, we rented 3 movies, two were totally scr...

#228818
Mar 25, 2011
598

Rdematic
Blockbuster sucks

When I signed up for Blockbuster by mail I got the 3 disk contract. I am able to return them to a local store. They quickly get logged as returned. Problem is when they ship dis...

#228188
Mar 22, 2011
526

Never_ag...
So Blockbuster has permission to sell defective items while liquidating? Dont take the risk!

I stopped by a location in Deerfield, IL that was having a store closing sale. One of the items I purchased was defective. So I took a trip back to the location to inform that they...

#225740
Mar 08, 2011
593

Anonymous
Blockbuster - $20 charge for 2 movies?

When i went to return my movies the kiosk was out of service. when i was finally able to return the movies they charged me $10.80. when i called to tell them of the...

#222026
Feb 16, 2011
445

Mudriver...
Blockbuster is not honoring my promo code from Speedy rewards.

I received an instant Speedy Rewards coupon for a rent one DVD and get one free rental from Speeedway gas station. I stood out in the cold and made my two selections, entered the ...

#219192
Jan 31, 2011
440

HappyGoL...
Blockbuster's New Validation Process for Long Standing Members

(letter to Blockbuster) Good evening, My wife and I have been a loyal customer since opening account number xxxxxxxxxxx on 12/8/2004.Upon moving to Whiteland,...

#217774
Jan 23, 2011
260

Anonymous
Blockbuster ripoff

The local Blockbuster store here in Grass Valley, CA claimed they would "work out" the problem I had with their "selling" us a video game my son had rented and returned after their...

#213834
Dec 29, 2010
271

Anonymous
Blockbuster - Its the dvd not the company, i rented a dvd, Eclipse, on thursday evening,

As i said tried to watch the movie Eclipse, it keep stopping or freezing, and went on to another part of the movie, halfway through during the best part of the movie, it quit, then...

#211988
Dec 17, 2010
190

Anonymous
Blockbuster KIOSK

New kiosk installed in my Safeway--first two movies I rented did not play, called customer service and was given two free codes, they did not work either, have called or written 20...

#211646
Dec 15, 2010
605

Genericn...
Blockbuster's New Rental Prices Are Ridiculous

I went to Blockbuster tonight and they asked if I knew about their new rental policy. Rather than give an option to rent a movie for one night, the new releases are all a three nig...

#208727
Nov 24, 2010
948

GLORIA W...
I do not have account with Blockbuster but 40.42cents was taken from my account with wacovia bank

MY MONEY WAS TAKEN FROM MY ACCOUNT AND I DO NOT HAVE A ACCOUNT WITH BLOCKBUSTER FROM MY BANK WACOVIA TO TAKE ACTION. I NEED YOU TO REFUNDMY MONEY OF 40.24 TO ME OR MY ACCOUNT...

#201263
Oct 04, 2010
315

AmyRodri...
Blockbuster Video in Des Moines, IA

I will never rent from Blockbuster video ever again. I can not believe the childish behavior from the CSR over the phone. "Dixie" rudely explained to me that she can not refund t...

#193378
Aug 10, 2010
534

Anonymous
Blockbuster - BBE online reservation screw up

I have used Blockbuster Express(BBE) quite alot and was pleased when they offered online reservations. However, the last time I attempted to use this service I received a message s...

#189432
Jul 14, 2010
419

UnluckyK...
Blockbuster is a Bust

Blockbuster is a terrible waste of money! They are charging too much for their movies. Five dollars a movie? Regardless if it's old or new? A dollar a day for late fees? They d...

#189226
Jul 12, 2010
321

Anonymous
Blockbuster once again screws customers over

Beware of blockbusters new thing to make more money off of customers! There's no longer 7 day grace period it's $1 a day late fees! So blockbuster went back on their word "NO LAT...

#173856
Mar 07, 2010
395

Boohyabob
Blockbuster - Fairfield,Layton, Utah Block Buster Store

Horrible service and the employees dont want to deal with customers. When ask a question they act like your putting them out of bugging them. Don't get me started about trying ...

#171866
Feb 19, 2010
1085

Anonymous
Blockbuster

Do not trust anything that Blockbuster employees tell you. They are liars. And the upper management, District Managers, could care less how their low life employees treat the cus...

#170409
Feb 07, 2010
389

Anonymous
Blockbuster - Block Buster Employees are Liars

I had problems with their store manager who has since been fired (many complaints against her from others as well). She somehow got ahold of my cell number and before she was fire...

#169739
Feb 01, 2010
424

CrashHD
A lost customer for Blockbuster

The Blockbuster I refer to in this story is located at the following address:2345 Sunset Boulevard, Rocklin, CA‎ - (916) 630-9128‎----------------------------...

#168886
Jan 24, 2010
336
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Related Information

Entertainment
Entertainment is an action of providing or being provided with amusement or enjoyment. Or it can be an event, performance, or activity designed to entertain others such as a theatrical entertainment, for example. The action of receiving a guest or guests and providing them with food and drink can also be called entertainment. The word entertainment first appeared in the late Middle English. The word originally meant to maintain or to continue. And at the present time it means to maintain yourself and people who surrounds you amused and pleased. Entertainment is rather a form or recreation or relaxation. Entertainment should always bring enjoyment and fun. To entertain themselves people read books or magazines, listen to the music, watch moves and talk to other people. People can also play some nice games to entertain themselves and others or to dance.

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